About Us

“Terry made a hard task much easier and we all appreciated his refreshing and innovative approach to steering our organisation to the goal of certification, we now have a great understanding of requirements and a structured system to maintain our Quality System.”

 

Peter Glennie, Director, Retrocast Pty Ltd

 

Quality Management Australia is a small business located at the Innovation Centre on the Sunshine Coast. We work with companies to assist them in achieving quality, environment and occupational, health and safety certifications.

 

Quality Management Australia takes companies who have minimal quality awareness ‘from green field’ through to full certification, within two months[i], using our knowledge and technology as our enablers.

 

[i] Subject to management commitment and auditor availability

 

This is how we help...

The Quality Management JourneyThe Quality Management (and other systems) journey commences with engagement and understanding your business. We develop systems and facilitate the capture and population of data into the system.  During the process, we train your employees in the use of the system and the requirements of the standards. Once the system is ready for certification, we attend the third-party audit to support you through the audit process. Upon certification, we provide ongoing support to maintain that certification, if required.

Why Work with Quality Management Australia?

We are here to make your business run smoother by helping you adhere to international standards for business operations and performance. When you work with us, you will enjoy access to an easy to use system which allows you to measure, track and monitor your business operations and create a more effective way of operating.

  • Friendly, professional service, ongoing support and advice

  • Comprehensive understanding of how to improve your business - including strategies and tips to get you there

  • Help from people who truly care about your business performance

  • Get access to higher-value contracts

  • Get it right sooner and save time and money

  • Grow your business through better control over variables

The bottom line is, working with a Quality Management System puts your business in a position where it is possible for you to grow faster and experience more streamlined growth. This is because you will have guidance and support when implementing this new system and will bypass the frustration that can come with introducing a new concept to your workforce.

Terry O'Brien, Director

Asrar Ismail, Consultant

Claudia Naranjo, Consultant

We take great pride and pleasure in seeing your business grow and be successful.

 

Over the past 10 years, Quality Management Australia has specialised in providing Integrated Management Systems and support across numerous industry sectors including Defence, aerospace, health care, software development, environmental consultants, electrical and instrumentation contractors, heavy industry, manufacturing, construction and traffic control. 

 

An Integrated Management System comprises:

  • ISO 9001:2015 (Quality)

  • ISO 45001:2018 (Health and Safety)

  • ISO 14001:2015 (Environment)

  • ISO 50001:2018 (Energy)

Terry O'Brien

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Terry has spent over 20 years supporting Defence Industry particularly in the area of maintenance, engineering and integrated logistics.

 

Terry has the knowledge, expertise and credibility to help implement Integrated Management Systems in 8 weeks with certification guaranteed.

 

He works with management teams to ensure they are committed to the success of the Integrated Management System and leads them through the total journey to certification.

 

Terry trains staff to function better within the Quality environment and provides ongoing support to ensure the Integrated Quality Management System "stays on the rails".

 

Terry works with companies in Aviation, Defence, Mining, Oil and Gas, Transport, Manufacturing and Construction.

 

 

Asrar Ismail

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 Asrar has a strong background in business analysis and process re-engineering. This includes understanding the current processes. Seeking technological intervention to automate mundane processes. Improving processes that engage technological advancements as well as employee capabilities. 

 

Asrar has engaged in corporate governance models, business strategy identification and implementation of benchmarked practices whilst adapting each practice through the business need. Her area of expertise lies in ISO 9001 and 14001, start-up entrepreneurship and project management.

 

Asrar's industry experience includes Education, Aviation, Manufacturing, Construction with an avid interest in the health sector.

 

In short, Asrar can integrate business and interpret information technological jargon for anyone! 

Claudia Naranjo

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Claudia has over 17 years of experience working and implementing quality management systems - ISO 9001 and international best practices for software development and maintenance - CMMI (Capability Maturity Model Integration) both Services and Development.

 

Proficient in Microsoft Office Technologies. Knowledgeable about process mapping and project management.

 

Experience in the analysis, documentation and implementation of software products and software requirements. Skilled using and understanding software health systems and health processes.

Claudia is the workflow guru and is able to take manual, mundane processes and convert them into automated activities using the Microsoft technologies available today.  Through her ability she is able to save clients many thousands of hours by reducing manual activities.

Asrar Ismail

 Asrar has a strong background in business analysis and process re-engineering. This includes understanding the current processes. Her approach is seeking technological intervention to automate mundane processes as well as  improve / excel employee capabilities. 

Asrar has engaged in corporate governance models, business strategy identification and implementation of bench-marked practices whilst adapting each practice with the business need. Her area of expertise lies in ISO 9001 and  ISO14001, start-up entrepreneurship, intra-preneurship and project management.

 

Asrar's industry experience includes Education, Aviation, Manufacturing, Construction with an avid interest in the Health sector.

 

In short, Asrar can integrate business and interpret information technological jargon for anyone! 

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QUALITY MANAGEMENT AUSTRALIA

Quality Management Australia's Integrated Management System does more then just help achieve certification, manage compliance and non-conformances, it gives you a tool to manage all aspects of the business.

Phone: 1800 000 235

© 2020 ​  QUALITY MANAGEMENT AUSTRALIA.

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