Things to know

April 11, 2020

Do YOU "get it"?

During our time working with clients we have seen those that “get it” with quality and those that don’t “get it”!  If you want to grow your business and gain access to higher value contracts than these are five things, you must avoid or address.


April 6, 2020

Ok so in Part 1 we looked at the perceptions many business owners have when it gets down to implementing a Quality management system, or in fact any management system.   We also started to look at the hidden realities and particularly those associated with management c...

April 1, 2020

So you have decided to go for a Government tender but you require a Quality Management System in place because of the high value of the contract or perceived high risk!  You ponder for a bit and then decide “yep I’m going for this”, but what is involved?  In this two p...

March 3, 2020

Ben was a high achiever at school and he loved living on the Sunshine Coast where he could surf all year round before and after school. Life was great.  Ben's parents were sure that Ben would head off to Uni after high school to do an Engineering degree but Ben had dif...

April 18, 2017

Did you know that companies who implement a Quality Management System actually make more money? 

Its true!  Research by the Chartered Quality Institute and Chartered Management Institute of the UK found that for every $1 invested in a Quality Management System, the comp...

April 27, 2016

The term Quality Management is a misnomer in that implies that it is purely the domain of senior management.  While it is very true that a Quality Management system will not survive without management commitment, one must not forget the role played by the employees in...

April 18, 2016

Recently a comment was posted in LinkedIn "Sell the Problem You Solve Not the Product" and this resonated with me as I lamented about what pain I am solving for my clients with a Business Management System. Could it be making them wealthy, maybe making them safer or ma...

April 5, 2016

 Today I had the pleasure of listening to Mr Lindsay Pears (Defence Envoy) for the Queensland Government give a presentation to Sunshine Coast businesses on what the release of the Defence White paper means to Australian industry.


Throughout the presentation it was obv...

March 21, 2016

If I was to ask you, “What is Quality Management?” would you answer:

  1. A highly-regimented, bureaucratic quagmire that imposes excessive procedural requirements on an organisation, entailing the documentation of every single aspect of its operation.

  2. An artificial...

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April 1, 2020

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