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Does Quality Management Deserve Such a Bad Wrap?

If I was to ask you, “What is Quality Management?” would you answer: A highly-regimented, bureaucratic quagmire that imposes excessive procedural requirements on an organisation, entailing the documentation of every single aspect of its operation. An artificial “box-ticking” exercise that is a necessary evil in order to obtain a precious ISO9001 certification to allow an organisation to compete for tenders from Government and Large Companies (and which results in all of the Quality documents sitting on a shelf gathering dust once the certificate is received?). An expensive distraction from your core business, consuming precious money, time and resources with little tangible benefit. What if

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Quality Management Australia's Integrated Management System does more then just help achieve certification, manage compliance and non-conformances, it gives you a tool to manage all aspects of the business.

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