What are the steps that I must take to get our company certified for Quality (and OHS and Environmental) Management? 

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The journey for certification to ISO9001:2015 – Quality Management (and ISO14001:2015 – Environmental Management and ISO45001:2018 – OHS) starts with purchasing the relevant International Standard.   The organisation then develops their systems to address the 10 sections of the Standard including developing forms and registers to manage those areas requiring data capture such as Internal Audits, Non-conformance and Management Reviews to name a few areas. 
 

Once the system has been developed, the business will capture the relevant data to populate the system, develop procedures where required in the Standard or for the internal benefit of the business.  When the organisation feels confident they have met the requirements of the Standard, they will then apply to a 3rd party certifying body to commence the certification process. 

What is the certification process?

The 3rd party certification commences by making an application to the Certifying Body, also known as a “CB”. The cost for the application is usually around $1500.  The audit process comprises two stages, Stage 1 and Stage 2. 

The Stage 1 audit is used to review the system and ensure the business is starting to use the system. The number of employees in the organisation dictates the length of the audit. Generally, a Stage 1 audit for an organisation with 10-15 staff would be 1-2 days (certifying body daily rates typically between $1500-$2000 per day).  

The Stage 2 audit is used to ensure the business has objective evidence supporting the way it conducts its business aligned to the International Standards. Again, the number of employees in the organisation dictates the length of the audit. Generally, a Stage 2 audit for an organisation with 10-15 staff would be 1.5 -2.5 days (certifying body daily rates typically between $1500-$2000 per day).  

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What happens after the audit is completed?

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Once the Certifying Body has completed the audit, they will make recommendations for the issuing of the certificate. Once approved the business can display the associated Certification Body "marks".

 

The cost of registration and issue of the certificate is typically ~$1200.

 

If Major Non-conformance are identified, these non-conformance will need to be addressed before certification can occur (at additional costs).

What happens after I get the certification?

The annual surveillance is a requirement of the International Standards. The Certifying Body will conduct an audit of the business approximately 11 months from the date of certification. They will advise the time-frame for the audits.

 

Costs associated with the audit include Auditor costs ($1500-$2000 per day and generally for 1 - 2 days depending on the size of the business) plus the annual registration fee (~$1200). 

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